Focus Sessions at Via Biler

PinPointers helped Via Biler to initiate a strategy process with focus on the customers' future experiences in the company's four Toyota car dealerships.

PinPointers facilitated two interesting Focus Session days. A number of the company's key employees worked together with PinPointers to prepare the action plan and the basis of the further internal strategy work. It was two very rewarding days which we are pleased that we invested in as we now have an optimal basis to create the – to our company – crucial changes which will create perfectly satisfied customers.

Erik Rasmussen